Rest easy with infrastructure you can trust. At Prelay, we embrace enterprise-grade security and data privacy across our team and product development to ensure customers are protected.
At-rest data is protected with full-disk encryption using AES-256 or better. Data in transit to Prelay, or across the Prelay network, is encrypted using TLS 1.2 or newer.
Prelay’s staging and production environments are hosted on Google Cloud Platform (GCP). Data centers are protected by 24/7 monitoring, biometrics, and ISO 27001 and SOC 3 compliance.
We deploy multiple redundant application servers and databases with automatic failover to ensure high availability, along with regular automated backups.
Prelay customers can authenticate users through their own systems, eliminating the need to maintain and protect additional login credentials.
Prelay employs independent security firms to perform regular penetration testing, to actively uncover and eliminate vulnerabilities in our application.
Securing our customer's data is a team effort. Our employees undergo regular security training to stay up-to-date with best practices. Company laptops are also protected by strict password and security policies, including full-disk encryption.
Prelay’s engineering team utilizes secure coding practices, and employs manual and automated vulnerability testing as part of our software development lifecycle.
Access to customer data is limited to authorized employees who require it for their job. Every bit of data access is logged and protected by two-factor authentication (TFA).
If you believe you’ve discovered a potential vulnerability, please let us know by emailing us at
At-rest data is protected with full-disk encryption using AES-256 or better. Data in transit to Prelay, or across the Prelay network, is encrypted using TLS 1.2 or newer.Learn More